My Rant of the Day
Well, it’s 8pm and ANGEL (Penn State’s Course Management System) has been sluggish or unusable for most of the day. This is frustrating since it’s finals week and there are things that I would like to access on ANGEL for studying. Thankfully, I was able to submit a paper on ANGEL earlier today before it really started having problems. However, it’s very frustrating to see a critical service become practically unusable for any amount of time, especially during finals week.
I’m not pushing blame on anyone in the University, but there should be some level of accountability when production services fail. Ever hear of an SLA?
On top of that, the ITS Alert for this issue is about as descriptive as.. well.. okay it’s not very descriptive at all.
Yes, I’m cranky.
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